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PRIVACY POLICY
GDPR AND WHAT IT MEANS FOR YOU AND ELENA VYSOTSKAYA
Elena Vysotskaya is a brand offering mindfulness&leadership training to individuals and organisations and is based in Ukraine.
This privacy policy describes how Elena Vysotskaya collects, uses and shares service related information about you.
WHAT PERSONAL DATA DO YOU COLLECT, HOLD AND PROCESS?
When you send us an enquiry, sign up for a course or request we will ask for some personal information that may include name, address, email, phone number, other information necessary for your enquiry or application. We hold:
E-mail addresses on our mailing lists where explicit permission has been given to opt into a list.
Booking and payment information
Information provided on course registration forms.
E-mail communication.
WHY WE COLLECT AND HOW WE USE YOUR DATA
We collect this data so we can communicate with you and use your name in all communication from us. We may need to let you know about our news and events on a monthly basis and we use your email address for this. We may need to contact you in regards to an event you have registered for and we may use your phone number for this.
E-mail addresses on our mailing lists - are used to communicate to you our latest offerings and news.
Our payment systems are used to administer our courses and workshops.
Information provided on course/workshop registration forms are used to run our courses/workshops effectively.
We use Mail Chimp as our marketing automation platform for our mailing lists and the e-mail address you provide will be transferred to Mail Chimp for processing in accordance with their privacy policy.
WE DO NOT SHARE YOUR DATA WITH ANY THIRD PARTIES AND WE DO NOT USE YOUR DATA FOR ONLINE ADVERTISEMENTS.
Below is more information on how you can manage your data we hold.
DATA SUBJECT RIGHTS
In plain English, a data subject is any EU citizen from which Elena Vysotskaya is collecting personal data. GDPR compliance requires data subjects to be granted certain rights. What follows is not an exhaustive list, but those rights that are relevant to the collection, processing, and storage of personal data on the Elena Vysotskaya website and word application forms.
REQUEST CONSENT
Explicit consent has to be obtained before data collection can take place. In other words, before the user submits the form, they must be made aware that this form is collecting personal data with the intent to store that data. Elena Vysotskaya is also responsible for letting the user know how that data will be stored and used.
How Elena Vysotskaya meets this rule: Each data collecting form on the website has a confirmation tick-box where the user confirms agreement with Elena Vysotskaya collecting, storing and using the personal data as intended and explained in the form.
RIGHT TO ACCESS
Data subjects must be able to request and obtain confirmation that data is or is not being collected on them, and if so exactly what data is being collected, how, where, and for what purpose. That data must also be provided to them in an electronic format free of charge on request.
How Elena Vysotskaya meets this rule: Elena Vysotskaya has a Data Information Request form that the user submits to request the personal data held. Contact us HERE to request the data.
RIGHT TO BE FORGOTTEN
Data subjects must be provided a quick and painless way to withdraw consent and have collected data purged.
How Elena Vysotskaya meets this rule: Elena Vysotskaya has a Data Information Request form that the user submits to delete the personal data held. Contact us HERE to withdraw consent and have collected data purged.
DATA PORTABILITY
Similar to the Right to Access, Data Portability requires that data subjects are able to request, obtain, and/or transfer possession of collected data at any time.
How Elena Vysotskaya meets this rule: Elena Vysotskaya has a Data Information Request form that the user submits to obtain the personal data held. Contact us HERE to request, obtain, and/or transfer possession of collected data at any time
BREACH NOTIFICATION
If a breach/unauthorized access of personal data takes place that is likely to "result in a risk for the rights and freedoms of individuals", notification must be made within 72 hours of becoming aware of the breach.
How Elena Vysotskaya meets this rule: Elena Vysotskaya will notify the user of any breach that is likely to "result in a risk for the rights and freedoms of individuals", within 72 hours of Elena Vysotskaya becoming aware of such breach.
Elena Vysotskaya is a brand offering mindfulness&leadership training to individuals and organisations and is based in Ukraine.
This privacy policy describes how Elena Vysotskaya collects, uses and shares service related information about you.
WHAT PERSONAL DATA DO YOU COLLECT, HOLD AND PROCESS?
When you send us an enquiry, sign up for a course or request we will ask for some personal information that may include name, address, email, phone number, other information necessary for your enquiry or application. We hold:
E-mail addresses on our mailing lists where explicit permission has been given to opt into a list.
Booking and payment information
Information provided on course registration forms.
E-mail communication.
WHY WE COLLECT AND HOW WE USE YOUR DATA
We collect this data so we can communicate with you and use your name in all communication from us. We may need to let you know about our news and events on a monthly basis and we use your email address for this. We may need to contact you in regards to an event you have registered for and we may use your phone number for this.
E-mail addresses on our mailing lists - are used to communicate to you our latest offerings and news.
Our payment systems are used to administer our courses and workshops.
Information provided on course/workshop registration forms are used to run our courses/workshops effectively.
We use Mail Chimp as our marketing automation platform for our mailing lists and the e-mail address you provide will be transferred to Mail Chimp for processing in accordance with their privacy policy.
WE DO NOT SHARE YOUR DATA WITH ANY THIRD PARTIES AND WE DO NOT USE YOUR DATA FOR ONLINE ADVERTISEMENTS.
Below is more information on how you can manage your data we hold.
DATA SUBJECT RIGHTS
In plain English, a data subject is any EU citizen from which Elena Vysotskaya is collecting personal data. GDPR compliance requires data subjects to be granted certain rights. What follows is not an exhaustive list, but those rights that are relevant to the collection, processing, and storage of personal data on the Elena Vysotskaya website and word application forms.
REQUEST CONSENT
Explicit consent has to be obtained before data collection can take place. In other words, before the user submits the form, they must be made aware that this form is collecting personal data with the intent to store that data. Elena Vysotskaya is also responsible for letting the user know how that data will be stored and used.
How Elena Vysotskaya meets this rule: Each data collecting form on the website has a confirmation tick-box where the user confirms agreement with Elena Vysotskaya collecting, storing and using the personal data as intended and explained in the form.
RIGHT TO ACCESS
Data subjects must be able to request and obtain confirmation that data is or is not being collected on them, and if so exactly what data is being collected, how, where, and for what purpose. That data must also be provided to them in an electronic format free of charge on request.
How Elena Vysotskaya meets this rule: Elena Vysotskaya has a Data Information Request form that the user submits to request the personal data held. Contact us HERE to request the data.
RIGHT TO BE FORGOTTEN
Data subjects must be provided a quick and painless way to withdraw consent and have collected data purged.
How Elena Vysotskaya meets this rule: Elena Vysotskaya has a Data Information Request form that the user submits to delete the personal data held. Contact us HERE to withdraw consent and have collected data purged.
DATA PORTABILITY
Similar to the Right to Access, Data Portability requires that data subjects are able to request, obtain, and/or transfer possession of collected data at any time.
How Elena Vysotskaya meets this rule: Elena Vysotskaya has a Data Information Request form that the user submits to obtain the personal data held. Contact us HERE to request, obtain, and/or transfer possession of collected data at any time
BREACH NOTIFICATION
If a breach/unauthorized access of personal data takes place that is likely to "result in a risk for the rights and freedoms of individuals", notification must be made within 72 hours of becoming aware of the breach.
How Elena Vysotskaya meets this rule: Elena Vysotskaya will notify the user of any breach that is likely to "result in a risk for the rights and freedoms of individuals", within 72 hours of Elena Vysotskaya becoming aware of such breach.
TERMS AND CONDITIONS
Proceeding payments
Payment is made using the Liqpay service.
Refund and Substitution Policy for the Trainings
The cancellation policy applies to the people willing to cancel their registration or application for the training courses and events organized by Elena Vysotskaya. Enrolling in a course or event implies accepting the following conditions:
Registration cancellations at the student´s request
Registration cancellations at the student´s requests shall be notified in writing, sending an email to Elena Vysotskaya with the contact form. Cancellations notified by any other means will not be accepted. The email shall state the registration details, including name and surname, telephone number, and name of the training course as it appears on our webpage.
Refund of registration fees for in-class or distance learning, training courses or events
If the student cancels the registration up to 30 calendar days prior to the course start date, the registration fees will be refunded less 15% of the total training cost for "administration fee". The minimum applicable for "administration fee" will be 50€ and the maximum will be 150€.
If the registration cancellation takes place up to 15 calendar days prior to the training start date, the registration fees will be refunded less 50% of the total training cost.
No registration refunds will be made if cancellations are notified 5 days or less prior to the training start date, if the training course is already ongoing or after the training course has already finished.
Registration fees will be refunded in full, in any case, if cancellation is due to the following: (1) medical reasons impeding the adequate performance at the training course and a certification is provided by a doctor, (2) extreme medical issues of an immediate relative and a certification is provided by a doctor, (3) civil obligations imposed by the authorities after the enrolment or registration date, (4) sudden death of an immediate relative.
Refund of registration fees for training courses or events with "fractioned payment" method
For some of the training courses and with the aim of facilitating the payment of the registration fees, Elena Vysotskaya provides the "fractioned payment" method where you are given the option of paying monthly instalments either by direct debit, credit/debit card, or, bank transfer. The refund policy applies the same as in the previous point.
Refund of registration fees for online or on streaming courses
No refund of the registration fees will be made for cancellations of online or on streaming courses.
Registration fees refund time limits
Refunds will be made within 25 calendar days from the end of the course.
Substitution Policy
If the person who registered cannot take part in the course he cannot be substituted by any other person nor be offered any other alternative date if available. This decision is made considering the fact that many of our training courses involve a preregistration process in which we assess the appropriateness of the participant, and also the allocation of places policy implies allocating the place in order of registration on the waiting list for each of the different training courses.
Cancellation of the training course
Elena Vysotskaya reserves the right to postpone or cancel a training course or event. All payments received for registration will be reimbursed in full, less the management costs it may cause and no other type of compensation will be made.
Payment is made using the Liqpay service.
Refund and Substitution Policy for the Trainings
The cancellation policy applies to the people willing to cancel their registration or application for the training courses and events organized by Elena Vysotskaya. Enrolling in a course or event implies accepting the following conditions:
Registration cancellations at the student´s request
Registration cancellations at the student´s requests shall be notified in writing, sending an email to Elena Vysotskaya with the contact form. Cancellations notified by any other means will not be accepted. The email shall state the registration details, including name and surname, telephone number, and name of the training course as it appears on our webpage.
Refund of registration fees for in-class or distance learning, training courses or events
If the student cancels the registration up to 30 calendar days prior to the course start date, the registration fees will be refunded less 15% of the total training cost for "administration fee". The minimum applicable for "administration fee" will be 50€ and the maximum will be 150€.
If the registration cancellation takes place up to 15 calendar days prior to the training start date, the registration fees will be refunded less 50% of the total training cost.
No registration refunds will be made if cancellations are notified 5 days or less prior to the training start date, if the training course is already ongoing or after the training course has already finished.
Registration fees will be refunded in full, in any case, if cancellation is due to the following: (1) medical reasons impeding the adequate performance at the training course and a certification is provided by a doctor, (2) extreme medical issues of an immediate relative and a certification is provided by a doctor, (3) civil obligations imposed by the authorities after the enrolment or registration date, (4) sudden death of an immediate relative.
Refund of registration fees for training courses or events with "fractioned payment" method
For some of the training courses and with the aim of facilitating the payment of the registration fees, Elena Vysotskaya provides the "fractioned payment" method where you are given the option of paying monthly instalments either by direct debit, credit/debit card, or, bank transfer. The refund policy applies the same as in the previous point.
Refund of registration fees for online or on streaming courses
No refund of the registration fees will be made for cancellations of online or on streaming courses.
Registration fees refund time limits
Refunds will be made within 25 calendar days from the end of the course.
Substitution Policy
If the person who registered cannot take part in the course he cannot be substituted by any other person nor be offered any other alternative date if available. This decision is made considering the fact that many of our training courses involve a preregistration process in which we assess the appropriateness of the participant, and also the allocation of places policy implies allocating the place in order of registration on the waiting list for each of the different training courses.
Cancellation of the training course
Elena Vysotskaya reserves the right to postpone or cancel a training course or event. All payments received for registration will be reimbursed in full, less the management costs it may cause and no other type of compensation will be made.
